Idaho Falls, Idaho · Bonneville County
Frozen Well Pipes or Pump in Idaho Falls?
Eastern Idaho winters are hard on private well systems. When temperatures drop, exposed piping, the pressure switch and its small sensing tube, and above-ground pumps can freeze and stop water from reaching the house. If your water stopped during a cold snap in Idaho Falls or Bonneville County, follow the safe steps below, then call (208) 751-8885 or send a service request.
(208) 751-8885Request Well Pump Service
Tell us what's happening with your well system.
Signs Your Well System Has Frozen
- Water stopped suddenly after a very cold night
- The pressure gauge reads near zero even though the breaker is on
- The pump runs nonstop but no water reaches the faucets
- The pump will not turn on at all in cold weather
- Frost or ice is visible on pipes near the pressure tank or wellhead
- Water returns slowly as the day warms up, then stops again at night
What to Do If Your Well Is Frozen
- 1. Turn off the pump if it is running nonstop. If the pump is running but no water is coming out, switch off its breaker. A pump running against a frozen line can overheat and fail.
- 2. Find the cold spot. Check the piping between the wellhead, the pressure tank and where the line enters the house. Look closely at the pressure switch and its small tube, which freeze easily.
- 3. Warm the area gently. Raise the temperature of the well house, crawl space or utility room with safe, indirect heat. A hair dryer can be used on exposed pipe you can reach easily.
- 4. Open a faucet. Leave a cold water faucet open so you can tell when water starts flowing again.
- 5. Check for leaks after thawing. Freezing can crack fittings, the pressure switch or the pump housing. Watch for drips or spraying water once things warm up.
- 6. Request service if water does not return. If you cannot find the frozen section, the line is buried, or anything looks cracked, have a professional inspect the system before running it again.

What Not to Do
- Do not use a torch or any open flame to thaw pipes or well equipment.
- Do not open the pressure switch cover or control box. Both contain live voltage.
- Do not keep resetting a breaker that trips again.
- Do not leave a space heater unattended near the well, pressure tank or anything flammable.
- Do not run the pump for long periods while the line is still frozen.
Why Wells Freeze in Eastern Idaho
Unheated well houses and pump rooms
A well house without heat, or with gaps around doors and walls, lets cold air reach the tank and piping.
Exposed or shallow piping
Pipe that runs above ground, or line that was not buried deep enough, is the most common place for a freeze.
The pressure switch sensing tube
The pressure switch connects to the system through a small tube or nipple. Because it holds very little water, it often freezes first and stops the pump from starting.
Above-ground jet pumps
Jet pumps sit outside the well, so the pump body itself can freeze and crack if it is in an unheated space.
Power outages during cold weather
When the power goes out in a winter storm, any heat source protecting the well also stops.
How to Prevent Frozen Well Pipes This Winter
- Keep the well house, crawl space or pump room above freezing.
- Seal gaps, cracks and doors around the well house.
- Insulate exposed piping and the area around the pressure tank.
- Use heat tape rated for the job on vulnerable sections of pipe, installed according to the manufacturer's instructions.
- Check the well area before the first cold snap and after big storms.
- Have an inspection done before winter if your system has frozen in past years. See well inspection.
Frozen Well Help Across Idaho Falls and Eastern Idaho
Homeowners on private wells in Idaho Falls, Ammon, Rigby, Shelley, Firth, Iona, Ucon, Blackfoot and Rexburg can request help here. Rural acreages and farm properties with outbuildings and long pipe runs are especially exposed during cold snaps.
Related help: No water from your well, well pump repair and well pump replacement costs.
Frozen Well: Frequently Asked Questions
Well Frozen? Request Help Today.
Call (208) 751-8885 or send a service request. Tell us when the water stopped, what the pressure gauge reads and whether the pump is running.
(208) 751-8885